Return & Refund Policy – Shop The Best 1 Store (chrishub.xyz).


Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you are not happy for any reason, we’re here to help 

Please read our policy carefully to understand how returns and replacements are handled.

Eligibility for Return.

  • You may return an item if it does not function as advertised on our website.
  • The product must match the issue claimed and be returned in its original condition.
  • The item must be unused, in the same condition you received it, and in its original packaging.
  • A receipt or proof of purchase is required.

Refund Policy

  • We do not offer refunds unless we are unable to replace the item due to unavailability.
  • If a refund is approved in this rare situation, it will be processed through the same payment method used during purchase.

Replacement Policy

  • If your item qualifies for a return, we will replace it with the same product only (no exchanges for different models, brands, or variants).
  • The replacement process may take 14 to 30 days from the date we receive the returned item.

Return Process.

  1. Contact us first via email at shopthebest1store@gmail.com or call 09023435531 to report the issue and get instructions.
  2. Return the faulty item to our office at:  

   Shop The Best 1 Store  

   Lagos, Idumota, Ebuta Ero Market.

  1. Once we receive and inspect the item, we will initiate the replacement process.

Important Notes

– Customers are responsible for shipping or waybill costs when returning the product.

– Products sent without prior communication may be rejected.

– Replacements are subject to availability.

For any further questions or concerns, feel free to reach out via **shopthebest1store@gmail.com** or **09023435531**.

Note: This policy may be updated or changed anytime… always revisit our refund and return policy before shopping on our store

Thank you for choosing Shop The Best 1 Store!

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